The task was great - to take multitudes of clinical information from PDF documents and from that, create innovative, engaging and effective online learning modules for front-line providers in the Waterloo Wellington health system. Dialectic Strategies and Human Systems partnered with our local panel of experts to successfully deliver what they promised. Our subject matter experts were very impressed at the way two "non-clinical" people were able to select the key learning elements from a large sea of information and from that, tell an engaging story. Thank you for all your hard work, professionalism and dedication to delivering a high-quality product.

In the period between 2006 and 2009, Mr Angel and the other members of the SCI-178 Technical Group gave an outstanding contribution to NATO and its member nations. The Group sought to determine an optimal methodology for attaching devices to infantry weapons and draft a Standardisation Agreement; to evaluate human factor considerations, such as body armour, command and control capabilities, and headborne systems; and to explore power distribution methods.

During the performance of these projects, I found the team to be highly motivated, and extremely competent in working within the required project environments. They have always made every effort to thoroughly understand the projects they have been involved in and to look for the most cost-effective solutions to completing the work they have undertaken. They have extensive experience with working with a wide range of military Subject Matter Experts and are able to make effective use of the limited numbers of time of these experts. They also bring to bear a wide range of relevant theoretical and empirical expertise to the projects. In addition, they have always maintained the required professional standards in project management and financial responsibility.

During these projects, I found everyone that I worked with from HumanSystems® Incorporated to be highly motivated and extremely competent. They always made every effort to thoroughly understand the projects they have been involved in and to look for the most cost-effective and innovative solutions to completing the work. They have extensive experience working with a wide range of military personnel and are able to make effective use of the limited availability and numbers. In addition, they have always maintained the required professional standards in project management and financial responsibility.

I have found their work to be both thorough and efficient. Their project teams have a strong foundation in human factors and experience in its application to a wide range of projects. They have demonstrated excellent planning abilities but at the same time flexibility in adapting their plans to unexpected circumstances. In addition to their ability to adapt existing plans I have also found them to be extremely responsive to short notice support requests, able to put together an effective program of work and deploy staff to a remote location in a matter of days.

I mentioned to one of my colleagues that I've never been so excited about a reviewing a contractor's report in the 22 years I've been a DS (DEFENCE SCIENTIST). ...and I was not disappointed. Congratulations on an outstanding job in conceiving of, developing, and producing the IMPM. This work has not only met the goals of the finding near and mid term solutions for mitigating neck pain, but also provided a virtual platform to conduct, at least, pre-assessments of any and all solutions. Moreover, the model has the potential to be expanded to all encumberance dimensions (bulk, stiffness, in addition to weight and weight distribution). This work sets us up perfectly for the next phase, which is to come up with new ways of doing things (i.e., new, modified tasks) that would mitigate neck strain. And so, thanks again for the excellent work that HSI® has put into this deliverable.